How can we help you?
When is the payment deadline?

BSure collects the premium on the 28th of each month. Our payment process goes automatically, therefore it's not possible to change the collection date. We advise you to always have sufficient funds in your account so we can collect on the 28th. If the premium cannot be collected you will not be insured.

What happens if I do not pay the premium of my car insurance on time?

If the premium for your car insurance is not or not fully paid, the coverage of your insurance is withdrawn, and your car is not insured. As our payment process collects automatically on the 28th of the month, we advise you to have sufficient funds on your current account to avoid to additional charges or cancellation of your car insurance.

What is the deductible for your car insurance?

The deductible for your car insurance is the portion of the damage that you have to pay yourself. The deductible applies only to damage to your own car, not to damage you cause to others.

If someone else is responsible for damage to your car, and we collect the compensation from the guilty party, the damage does not count towards your deductible.

Which damage is exactly covered by my insurance?

The types of damages insured depends on the coverage you choose:

Third party

Only damage caused with your vehicle to another party.

Third party comprehensive

Damage caused with your vehicle, but also damage to your own vehicle from causes specified in the conditions of the policy. The most important are: theft, break-in, fire, window damage, storm damage and collision with animals. Not covered are damages caused by your fault, like not giving right of way, driving against a post, etc.

All Risk

Damage you cause with your vehicle to others as well as damage to your own vehicle, including own-fault accidents (single-vehicle accidents, not giving right of way, etc.)

I bought a new car. How can I inform BSure?

You can send us the details of your new car by filling out the contact form on our website.

I have a new address. How can I inform BSure?

You can send us the details of your new address by filling out the contact form on our website.

Do I have to insure my car?

Yes, you are required by law to close minimum liability insurance as soon as the car is registered in your name.

Where can I find the conditions of the home and home contents insurance?

The terms & conditions of all our insurances can be found on our website, click here.

Are outbuildings automatically insured in a home insurance?

If you have indicated on the application that you have outbuildings that need to be insured, they are included in the insured amount.

What is covered by the home contents insurance and what is covered by the home insurance?

To determine this, use this simple rule: everything immovably attached to the house is covered by the home insurance; everything else by the home contents insurance. For example, a click-laminate floor falls under home contents insurance, yet a glued wooden floor under home insurance.

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